Hollowpine
Real Trails, Honest Gear Notes
This policy describes how Hollowpine Media Ltd collects and handles personal data through the Hollowpine website. It applies to all visitors who browse the site, submit a form, or interact with its comment features.
Hollowpine Media Ltd is the data controller responsible for personal data collected through the Hollowpine website, and can be contacted using the details provided on the site's contact page for any privacy-related question or request.
Personal data is handled under UK GDPR and the Data Protection Act 2018 and other applicable rules in United Kingdom. Where this policy and the law disagree, the law wins.
Hollowpine collects the name and email address a visitor provides through the contact form, standard server logs such as IP address and browser type generated automatically when any page is requested, and, where consent has been given, analytics cookie data describing how visitors navigate the site.
Contact form data is used to respond to reader questions and trail corrections on the basis of legitimate interest in supporting our audience, server logs are kept to maintain site security and diagnose technical issues, and analytics data is processed only where the visitor has given consent through the cookie banner.
Contact form messages are retained only as long as needed to handle the inquiry and are then deleted or archived in a de-identified form, server logs are rotated on a routine schedule, and analytics data is retained for a limited period set by the analytics provider before it is aggregated or removed.
Hollowpine may rely on a hosting provider to store the website and its data, an email service to handle contact form submissions, and an analytics provider to process consented usage statistics, each of which processes data under its own privacy terms and may be located in a different country from the reader.
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data, to object to certain processing, or to withdraw cookie consent at any time, and any such request can be sent to Hollowpine Media Ltd through the contact details published on the site.
Write to [email protected] or call +44 29 802 03168 during Mon-Thu 07:45-16:00, Fri 07:45-14:00, Sat 09:45-13:15. Every request gets answered within one business day.